Key Account Client Success Manager

Join Links International as a Key Account Client Success Manager and play a pivotal role in driving our mission to become the leading HR Outsourcing Partner in the APAC region. Based in the vibrant and dynamic locations of Bali, you will be at the forefront of nurturing client relationships, ensuring their success, and contributing to our growth. In this role, you will work closely with clients to understand their needs, provide tailored solutions, and deliver exceptional service. Your expertise will be crucial in helping our clients achieve their business objectives and thrive in the competitive market.

As a Key Account Client Success Manager at Links International, you will have the opportunity to work in a collaborative and innovative environment. You will leverage tools like Salesforce, HubSpot, and Microsoft Office to manage client interactions, track performance, and generate insightful reports. This role offers significant growth potential, with opportunities to develop your leadership skills and take on more responsibilities as you progress in your career.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with key clients to ensure their satisfaction and loyalty.
• Provide strategic advice and tailored solutions to help clients achieve their business goals.
• Monitor client performance and provide regular feedback and support.
• Leverage Salesforce and HubSpot to manage client interactions and track performance.
• Generate and analyze reports to identify trends and opportunities for improvement.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Stay updated with industry trends and best practices to provide innovative solutions.
• Represent Links International at client meetings and events to build and strengthen relationships.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in client success, account management, or a similar role.
• Proven track record of building and maintaining strong client relationships.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in using Salesforce, HubSpot, and Microsoft Office.
• Ability to work independently and as part of a team.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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